Category: Expectations
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A setback is a good opportunity…
To choose optimism. When things are going well, it’s easy to feel optimistic. The momentum can practically carry you away. It’s when things aren’t going well, that’s the real opportunity—a game rep—to actually practice optimism in three ways: If you can seize this moment, you can seize the next one as well.
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Three things about creative success
1. Define what creative success means to you. Try to find an intrinsic source of motivation that you can work towards. 2. Extrinsic rewards matter, because you deserve to be recognized for your good work. Sometimes, these rewards need you to compromise. You will need to decide if it’s worth it. 3. Vincent van Gogh…
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Customer satisfaction builds momentum
A business delivers a good product or service to a customer. A satisfied customer tells other people about the business. Those people find the business and become customers. As the years go by, the business builds enough of a reputation and customer base to sustain itself. If we agree that’s the core loop of a…
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Style = best traits + taste + flair
In her book Executive Style, Judith Price covers a lot of really cool offices from the 1970s—think Diane Von Furstenberg, Estée Lauder, Malcolm Forbes. What won me over was this paragraph in her introduction: Style isn’t something you’re born with or something you acquire when you reach a certain age. It isn’t something you earn…
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Memory, reliability, trust, and confidence
People need time to learn. You and I are constantly in the role of a teacher, and in the role of a student. A teacher might go over a set of facts, an example, or a standard operating process once. That isn’t enough. Knowledge transfer happens over time, with application and practice. If you’re in…